End Of Life Products

While we try to produce and support products for as long as we can, we can’t continue to make things forever.  Often, product changes are prompted by the components required to build a product no longer being available for us to purchase – if we can’t buy the chips needed to build stuff, we can’t sell products.  As a rule of thumb, our limited lifetime warranty will cover any products that we’re currently still manufacturing – we will replace any defective units with a new unit from stock.  If we revise, upgrade or otherwise change a product we will generally offer the upgraded/replacement product via warranty service for a limited time, usually at least six months to a year.  After a product has no longer been manufactured for some time, free replacements may stop at our discretion.

This page serves to document some products that are no longer in production and what their current status is.

  • QuarterHorse version 1 (soldered battery): EOL Date 12/31/2019.  After this time, there will be a $100 charge to upgrade to the current model with a removable battery and keep-alive power supervisor circuit
  • Demon1: EOL Date 1/1/2018.  Demon1 units that fail can be replaced with Demon2 units for $124.50 (half retail price)  Any Neptune license can be transferred to new hardware.
  • Neptune RTP: EOL Date 1/1/2014. Original Neptune RTP boards that fail can be replaced with Demon2 units for $124.50 (half retail price).  Neptune license can be transferred to new hardware.
  • Ostrich 1.0: EOL Date 1/1/2018.  Ostrich 1 units that fail can be replaced with current Ostrich 2 for $87.50 (half retail price)
  • BURN1: EOL Date 1/1/2018.  BURN1 units that fail can be replaced with BURN2 for $42.50 (half retail price)
  • F8: EOL Date 1/1/2018  This product is no longer available and will never be made again.  Please contact us for options in the event of a failure.
  • F3: EOL Date 1/1/2018  This product is no longer available and will never be made again.  Units that fail will be replaced with F3v2 chips for $37.50 (half off retail)
  • F2: EOL Date 1/1/2014  This product is no longer available and will never be made again. Units that fail will be replaced with F3v2 chips for $37.50 (half off retail)
  • G3: EOL Date 1/1/2018 This product is no longer available.  Comparable functionality can be made by using a GX and G1 together.
  • AT29C256: EOL Date 5/24/2006.  This product is no longer available.  Please use C2 SST27SF512 as replacement.
  • CABL2:  EOL Date 7/1/2019.  This product is no longer available.  There are no replacements.  TunerCat sell a compatible unit.